We help independent restaurant owners and emerging multi-unit groups reduce the risk of failure, and help them start running brands that stabilize and scale with clarity, confidence, and control.
The Restaurant Experience
Whether you’re launching your first location or looking to expand, we get it: you’re concerned about access to funding, plus everything you hear about razor-thin margins, high turnover, and technology that might work against you. The truth? Our clients don’t have those concerns, thanks to the evolution of strategic clarity.
The Results?
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98% start-up success rate in first five years (the industry success rate is only 20%)
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6% to 12% increase in profit-margins in under 12 months
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18% boost in average guest spend through engineered menus and experiences
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35% drop in staff turnover through culture-driven systems and better leadership
At KRG, we don’t give you a generic business plan, we build the infrastructure behind the plan. From validated feasibility studies and brand clarity to day-to-day operations, tech-stacks, financial modelling, and guest experiences, our playbooks turn daily chaos into operational freedom.
KRG Method
This is your unfair advantage before you even think about opening your doors. We develop the full strategic infrastructure for your restaurant; from feasibility to brand to marketing to financials, so you’re equipped to lead with clarity and confidence.
The 8 Playbooks: Feasibility + Concept + Prototype + Brand + Tech-Stack + Marketing + Business Plan + Financial Playbook + Investor Deck
KRG Legacy
Delivering end-to-end execution for serious cafe visionaries and restaurant entrepreneurs, from strategic playbooks and SOPs to on-site task-force project management, leadership onboarding, and opening day support. This is everything you need to open on time and on budget. Legacy+ adds post-launch coaching, operational reviews, and growth strategy so your concept doesn’t just open, it stabilizes and scales.
KRG Ignite
Delivering clarity, structure, and experienced guidance so you can avoid costly missteps and focus on what really matters: building a restaurant business that lasts. You’ll stay in control of your vision while working directly with seasoned hospitality coaches who have launched hundreds of profitable concepts. This is weekly 1-on-1 coaching designed for those who understand the value of guidance from those who’ve already walked the path.
KRG Icon
Whether you’re newly opened or a seasoned brand facing operational bottlenecks, KRG Icon gives restaurant operators the structure, leadership development, and profit-focused coaching to stabilize your business and plan your next move. Want to step it up? Icon+ delivers an on-site audit, followed by a 12-month strategy roadmap to further elevate your performance.
Other Flexible Options
Looking for something more flexible? In addition to our core programs, we offer tailored solutions to match your unique needs and pace — including 1:1 Impact Sessions, transformational Mindset Coaching, 20–40 hour consulting retainers, and strategic Fractional COO/CRO partnerships. Whether you need clarity, execution, or leadership support — we meet you where you are and help get you where you’re going.
“As a new restauranteur, I found exactly what I was looking for in Doug Radkey and KRG Hospitality. His expertise in the industry far exceeded my expectations and has provided me with the resources to succeed and thrive. I am beyond grateful”
– Carol, The Pinery
Bar & Restaurant Start-Up Cost Guide
Since 2019, this guide – updated annually – has been downloaded thousands of times by aspiring bar and restaurant owners, developers and contractors, hospitality consultants and coaches, and lenders and investors in the F&B industry. If you’re starting a coffee shop, QSR, bar, restaurant, or nightclub – this guide is for you!
Turn This Way Mindset Podcast
Mindset is everything in hospitality, and Jennifer Radkey is here to help you master it. On the Turn This Way Podcast, Jennifer dives deep into topics like mental resilience, leadership, and motivation. Discover actionable insights and empowering discussions that will help you cultivate a mindset geared toward growth and success.
Hacking The New Normal
The hospitality industry has changed forever, and Hacking the New Normal provides the insights you need to adapt and thrive in the post-pandemic era. This book explores how to hit the reset button on your business, covering new operating models, guest expectations, and ways to innovate. Get ready to reimagine hospitality and make the most of the new opportunities ahead.
RECENT RESTAURANT ARTICLES
Who Really Owns the Kitchen?
Who owns the kitchen? One of our favorites, Chef Brian Duffy, has some thoughts, and they boil down to taking ownership of the systems.
Understanding TAM, SAM, and SOM
After working through this with a client the other day, we thought it would be a good opportunity to explain the acronyms of TAM, SAM, and SOM.
The Psychology of Dining Space Design
When someone decides they’re going to dine out, they’re basing their selection on more than just what they want to eat; it’s about the entire experience.