Planning to Open a Bar, Restaurant, or Hotel?

The quick answer: Both. Consulting provides the strategic framework. Coaching ensures execution, accountability, and follow-through. Our hybrid approach combines both so you don’t just get a playbook, you get the guidance required to open, stabilize, or scale successfully.

As a boutique agency, you’ll work directly with our principal and/or senior coach and consultant. Each member of our team brings 20+ years of real-world hospitality strategy and leadership experience across bars, restaurants, and hotels. You can learn more about us on our About Page and through our resources and three podcasts.

Our engagements vary by project size and involvement level. The KRG Strategic Roadmap takes 5 days. From there, programs range from monthly coaching (Ignite, Icon) to full strategic planning (Method), end-to-end execution (Legacy), and a 360 degree diagnosis (Elevate). The best way to determine fit and investment is through a 30-minute consultation.

There’s no obligation to continue. You can take your roadmap and move forward independently. If you choose to continue with KRG, your Roadmap investment is credited toward your next phase. We’ll review options during a calm, no-pressure debrief call when the roadmap is complete.

If we can’t identify a realistic path to a profitable hospitality concept during the Roadmap, we’ll refund your investment. This has only happened once in over 15 years. The real question isn’t whether it works, but whether you’re ready to do the work.

Yes. We offer 1-Hour Impact Calls for $399 USD and retainer packages of 10-20-40 hours for flexible support. If you’re unsure what’s right, reach out—we’ll help you find the best option, even if that’s simply pointing you to our free resources, content, and insights.

Clients usually contact us at key inflection points: start-up idea, validation, and business planning; stabilization and margin improvement; scaling and expansion, or exit planning and acquisitions. Each stage requires a different level of strategy and support, which our programs are designed to address.

We work best with independent operators and emerging groups with 1–15 locations who are coachable, action-oriented, and committed to people, processes, and profit. Our bar, restaurant, and hotel clients typically invest $1M–$25M in start-up costs and generate (or plan to generate) $1.5M–$40M+ in annual revenue.

Yes. For clients who need in-person support, we offer the following options: A market familiarity tour with KRG Method, a two-day on-site check-in each month with KRG Icon, two-day on-site assessments with KRG Impact, and high-level on-site engagements with KRG Legacy through our project management solutions. This is exclusively available in North America. Contact us for logistics and availability.

Yes. While our Legacy and Assessment engagements are exclusively North America-based, our Roadmap, Ignite, Method, and Icon programs are available globally to English-speaking clients. We regularly work across Canada, the U.S., Mexico, the Caribbean, the UK, Europe, and Australia.

Absolutely. KRG started in a small market and has worked everywhere from towns of 600 people to dense urban centres like Manhattan. Strategy, clarity, and execution matter more than market size.

Not directly. What we do is provide the strategic studies, plans, and playbooks lenders require to say yes. Our work has helped clients secure over $600M USD through banks, investors, and programs such as the SBA.

Mindset coaching supports the person behind the business. Led by Jennifer Radkey, this work helps entrepreneurs build confidence, clarity, and resilience in an industry known for pressure and burnout. Clients gain stronger decision-making, healthier boundaries, and renewed focus without losing ambition. Mindset coaching can be secured in 1-hour sessions or 10-hour packages, and is also included within our Legacy and Icon programs.

Yes. KRG uses AI intentionally and responsibly as a strategic support tool, not a replacement for our critical thinking or expertise. We use AI to enhance research, summarize data, maintain tone consistency, and improve efficiency across reports and deliverables. Every output is guided, reviewed, and refined by our consultants. We never rely on first-pass AI responses, we never outsource judgment, and we never compromise confidentiality. Strategy, decisions, and recommendations remain 100% human-led with KRG Hospitality.

We don’t sell hype, shortcuts, or generic advice. We bring strategic clarity, structure, and disciplined execution to an industry known for its many challenges.

Our work is grounded in real experience, strategic sequencing, and measurable outcomes through both coaching and consulting; not trends or theory.

In summary, we help you become the kind of owner, operator, investor, or developer who can confidently make the right decisions before, during, and after opening.