About KRG Hospitality
KRG Hospitality is a storied brand that has proven success over the past decade, delivering exceptional & award winning concepts throughout a variety of markets found within Canada, The United States, and abroad.
As a family operated company, husband and wife team Doug Radkey (Founder and President) and Jennifer (Vice President), bring together a partnership based on vision and foresight, which has positioned them for continuous growth since starting their professional journey together back in 2009.
“Integrity, transparency, and quality of service are just a few of the values our clients are known to choose us for”
At KRG Hospitality we listen. We listen to our clients, to our industry, and to potential trends, threats, and opportunities. We know the start-up stage can be overwhelming and we also know that we have your most needed solutions in mind.
At KRG Hospitality, we specialize in early stage concepts and emerging hospitality brands (with 1-15 locations) to help them unleash their full potential.
Drawing on years of experience and a growing industry-wide network, we take the time to understand your unique dreams & challenges to develop precise solutions.
We believe strongly in originality and innovation. There is no “cookie cutter” approach provided here. It is never just ‘another project’ for us.
KRG Hospitality provides a clear framework that’s tailored for each client; writing detailed strategic plans, creating award winning concepts, facilitating start-up projects, finding gaps in existing strategy, developing solutions to known problems, recognising opportunities for growth, and inspiring others through our unique seminars, workshops, & on-going coaching methods.
We work with you and your vision to guide you to the best possible final outcome – a scalable, sustainable, profitable, memorable, and consistent business!
About Doug Radkey
Doug Radkey’s impressive career spans more than two decades and includes all aspects of food, beverage, and hospitality development.
A dedicated independent learner, Doug gained his post-secondary education in operations management and business administration while simultaneously working in the hospitality industry, specifically restaurants & bars.
He has assisted with the openings & strategic growth of 5 VIP lounges at the Pearson International Airport (Toronto), he has radically improved the productivity & profits of a prestige golf course, and he has taught hospitality management at the college/university level among other career growth opportunities, all before starting KRG Hospitality Inc. in 2009.
His dedication to self-improvement and personal growth lends heavily on his tenacity to ensure that every project KRG works with receives the same degree of superior productivity.
Doug not only works behind the scenes of today’s leading hospitality brands as the President and lead consultant for KRG Hospitality, but is an internationally recognized speaker, industry columnist, and published author.
He has spoken at a variety of industry shows, including the Nightclub & Bar Show in Las Vegas, The New York Restaurant & Food Service Show, The Western Food Service & Hospitality Show (LA), The Canadian Restaurant & Bar Show in Toronto, The Global Hospitality Club in Russia, among others.
He has been featured as an industry expert by The Toronto Star, Newstalk 1010 Radio, and The Today Show by NBC Networks. His articles can be found on a variety of industry websites and magazines, such as Bar Business Magazine, FoodableTV, Typsy, and Canadian Restaurant & Foodservice Magazine.
Doug also wrote and published, Bar Hacks (available on Amazon); a powerhouse of a book for anyone looking to start-up or improve upon their bar or restaurant.
Each and every project by KRG Hospitality is overseen and personally signed-off by Doug Radkey, providing you with the confidence that both your dream and your investment, is carefully considered and efficiently taken-care of. If you’re ready to take your vision and turn it into reality – schedule a call with Doug today!
Extended Family & Network
Creativity, experience, and a progressive mindset are what highlight our network and team of professionals.
Our list of additional consultants, designers, and partners are handpicked throughout Canada, the USA, and Eastern Caribbean to provide relevant project support across the restaurant, bar, lounge, hotel, resort, casino, and entertainment related sectors.
KRG Hospitality can quickly mobilize individually or assemble as a task force (on-site or remotely) with the knowledge and experience needed to effectively tackle any assignment within the hospitality industry.
Nearly each project at KRG Hospitality starts with a feasibility study. This ensures your project is the right fit for the market and that your project has the viability for long-term success. Our network of industry driven researchers will provide your project & everyone involved with it, with the in-depth data needed to make winning decisions.
With years of experience operating restaurants & hospitalty properties in addition to consulting on a number of unique projects, KRG provides consultants that understand the required business planning, design elements, system management, work-flow, equipment procurement, and much more leading to efficient operations.
Our team of chefs, no matter the concept, can deliver an award winning food program while leading and training your own culinary team on recipe development, menu cost-outs, supply chain management, equipment choices, kitchen layout, system development, team communication, and more leading to a memorable guest experience.
On premise beverage programs are vital to a successful property. KRG Hospitality provides master mixologists that can deliver unique, one-of-a-kind cocktails, wine lists, beer lists, mocktails, coffees, and other drink menus while leading your beverage team on recipe development, bar layouts, system development and much more.
Guest Service Consultants
While many feel they’re meeting the basic needs of guests, today’s consumers want – and expect – much more during each meal, visit, or stay. KRG Hospitality provides front of house (FOH), counter service, hotel guest services, and general customer service training & programs that will elevate your brand through the lense of your guest!
Our team has been there; managing budgets, time, people, and resources takes experience and organized project management skills. The success of your new build or renovation rests squarely on the strength of your project coordinators and KRG Hospitality is ready for the challenge; ensuring budgets & schedules stay aligned.
From award winning architects to interior designers to general contractors; KRG Hospitality provides a network of creative professionals that know the restaurant, bar, hotel, and entertainment design space. Each square foot of your space will be maximized with documents prepared for permit & construction related purposes.
KRG Hospitality has been known as a ‘boutique graphic design studio’ specializing in branding, packaging and web design for restaurants, bars, hotels, and entertainment venues. With brand positioning, vision & mood boards, logo creation, iconography, secondary graphics, and type & color systems at the forefront, we can provide the image you want!
The financial health of your project is a top priority. Having a certified accountant on your side to review start-up financial plans, financial projections, asset management strategies, cost control methods, key performance indicators, financial benchmarking, and tax structuring – has benefited every single client at KRG Hospitality.
Human Resource Advisors
KRG Hospitality partners with you to improve the culture within your hospitality business. We understand that employees impact your bottom line and recognize the importance of selecting talented individuals that meet your core values. Our advisors will help set-up your HR systems and help hire your leadership team.
Marketing Impact Team
KRG Hospitality’s impact team provides an increase in brand awareness, increase in revenue per guest, and improves your return guest frequency. The communication strategies we create utilize the most effective social and digital marketing tools in combination with targeted media partnerships to truly activate your brand.
Our restaurant & hospitality coaches look to accelerate change from the top by creating a coaching mindset for you and your team. Our coaches are executively trained and are prepared to work in both 1-on-1 or group scenarios. Trust is the most powerful factor in business and our hand-selected coaches are ready to improve your brand – and life!