Brewery

by David Klemt David Klemt No Comments

Swipe Fees Cost Over $77 Billion in 2021

Swipe Fees Cost Merchants Over $77 Billion in 2021

by David Klemt

Close up of stack of credit cards

A bill that intends to lower the credit card fees merchants pay by creating more competition within the industry is before Congress.

This bill, the Credit Card Competition Act of 2022, has bipartisan support. The two sponsors behind it are Sens. Richard Durbin (D-IL) and Richard Marshall (R-KS).

Of particular note, the bill seeks to amend the Electronic Fund Transfer Act. Specifically, the amendment targets the networks that merchants use to process electronic credit card transactions.

In short, banks that issue credit cards would have to merchants at least two processing networks. According to experts in this space, the bill prohibits banks from making those networks Visa and MasterCard.

Billions in Fees

So, why are Visa and MasterCard in the crosshairs of this bill?

According to the Merchants Payments Coalition (MPC), Visa and MasterCard control 87 percent of credit (and debit) card markets. Per the MPC, Visa and MasterCard account for about 576 million credit cards.

In the U.S. alone, transactions amounted to $3.49 trillion in 2021. Eye-wateringly, those transactions were accompanied by $77.48 billion in merchant fees for the two processing behemoths in the same year.

For additional context, Visa and MasterCard swipe fees totaled $61.6 billion in 2020. That represents an increase of 137 percent over the decade prior. Adding the merchant fees for all cards, the 2020 total was $110.3 billion, which is an increase of 70 percent from the previous ten years.

As veteran operators are well aware, swipe fees are among the highest costs for restaurants and bars.

Merchants Payments Coalition Sends Letter to Congress

Compellingly, the MPC is urging Congress to investigate the Visa-MasterCard duopoly. In their view, the two processors’ dominance is stifling competition; harming business owners and consumers; and contributing to inflation.

“The two giant card networks and their partner mega-banks routinely use their market power to stifle competition and charge merchants the highest swipe fees in the industrialized world,” reads the MPC’s letter to Congress.

Further, the letter states, “It is difficult to imagine any other market in the U.S. economy in which two entities set prices for thousands of businesses that should be competitors. That lack of competition or downward pricing pressure has resulted in out-of-control swipe fees and increases inflation throughout the economy.”

The MPC is urging Congress to act quickly and effectively: “It is crucial for Congress to act swiftly and implement real reforms to bring true competition, transparency and equity to the U.S. payments market.”

National Restaurant Association Supports the Bill

Interestingly, the National Restaurant Association says they’re working with the MPC.

The NRA is also working with other organizations to drum up support for the the Credit Card Competition Act of 2022.

You can read about their support for the bill on their website. Additionally, you can tell Congress to pass the bill here. As it stands currently, no action beyond the bill’s introduction to the Senate on July 28 has taken place.

Image: Pixabay

by David Klemt David Klemt No Comments

7 Awesome Whiskey Podcasts

7 Awesome Whiskey Podcasts

by David Klemt

Gold microphone and headphones

Our National Bourbon Heritage Month celebration and inspiration continues with a roundup of seven of the best whiskey podcasts.

Of course we want you to listen to Bar Hacks for education, inspiration, and entertainment. However, we know it isn’t the only podcast you listen to.

Below you’ll find several whiskey-centric podcasts. These are absolutely some of the best podcasts out there if you’re seeking bourbon and whiskey knowledge.

So, after you catch up to your Bar Hacks listening, work the shows below into your rotation.

Cheers!

Whiskey Lore

As regular KRG Hospitality readers and newsletter subscribers know, we love diving into history and myths. When we’re researching a spirit, cocktail, or other beverage, we tend to find more fiction than fact. Of course, the facts are also just as interesting to us, so it’s a win-win for us and you.

So, it makes sense then that we’re kicking things off with Whiskey Lore. We love the rich and compelling stories that weave the intricate story of our industry. As it turns out, so does the Whiskey Lore podcast. Currently, the podcast is digging into the history and lore of Irish whiskey.

Latest episode: Irish Whiskey Pt. 5: The Lore of the River Boyne; Marrowbone Lane; Finding Old Irish Pure Pot Still

Bourbon & Banter

Honestly, I don’t know that I can describe the Bourbon & Banter podcast any better than the minds behind the show:

“Are you seeking a bourbon podcast that will educate and entertain you without the extra bloat associated with kissing a brand’s ass in search of advertising revenue or free samples? If so, welcome home my friend… In all seriousness though, give us a listen and you’ll find that we’re honest to a fault. You won’t find us pulling any punches when it comes to new bourbon reviews or when we explore the latest industry news and consumer trends.”

Latest episode: The Doctor is In – Bourbon & Banter Podcast Special Episode

The Fred Minnick Show

If you’re a whiskey lover and don’t know the name Fred Minnick, I would find that shocking. While not always a straight-up whiskey-only podcast, the Fred Minnick Show format is compelling. Rather than focus solely on reviewing whiskey, whiskey news, and interviews with industry experts, Fred also chats with guests about a wide range of topics.

Latest episode: What’s Up With Tom Brady? NFL Network’s Mike Garafolo Returns to Talk Quarterbacks | Russell’s Reserve 6 Year

WhiskyCast

The WhiskyCast podcast has been going strong since 2005. That makes this the world’s longest-running whiskey podcast. With 17 years’ worth of podcast goodness to listen to, you’ll never be without something whisky-focused to listen to and learn from. Their most current episoide is number 966, which is just staggeringly impressive.

Latest episode: Brother’s Bond: A Bourbon “Bromance”

Bourbon Lens

With nearly 200 episodes available, Bourbon Lens is delving deep into everything bourbon. However, they also discuss other types of whiskey through conversations with founders, blenders, and other industry experts. This is a must-listen podcast for whiskey lovers.

Latest episode: Off Hours with Bourbon Lens Episode 10: Sam Montgomery from Bardstown Bourbon Co.

Bourbon Pursuit

According to the show itself, Bourbon Pursuit is “the official podcast of bourbon.” With episodes going live every few days you’ll never be without something to listen to with this podcast. Bourbon news, bourbon reviews, bourbon interviews… Bourbon Pursuit may truly be the official pod of bourbon.

Latest episode: TWiB: Kentucky Bourbon Benefit Raises $1.4M, Little Book Series Launches “To The Finish”, Four Roses 2022 Limited Edition Small Batch

Dads Drinking Bourbon

The hosts of Dads Drinking Bourbon want you to #rethinkhowyoudrink. With this podcast you’ll get to hear blind tastings, side-by-side reviews, and interviews with people in the industry. While the hosts don’t claim to be experts, they do an excellent job providing listeners with useful information. As they say themselves, “At the end of the day, we know you just want to know if the whiskey is worth spending any money on.” Also, congratulations to the Dads Drinking Bourbon team on their 400th episode!

Latest episode: Review: IT’S OUR 400TH EPISODE! And we drink Barrell Batch 33

Image: Andrzej Nowak from Pixabay

by David Klemt David Klemt No Comments

3 Bar Hacks Episodes for Sober October

3 Bar Hacks Episodes for Sober October

by David Klemt

Bartender straining cocktail

We’re just two weeks away from Sober October so here are three Bar Hacks podcast episodes to get you ready for this important month.

Over the course of 100-plus episodes we’ve spoken with a handful of non-alcohol brands. These, along with other alcohol-free brands, should be on your radar.

In fact, they deserve spots on your backbar and placement on your menus. The latest estimate is that around 40 percent of Americans don’t consume alcohol. In Canada that number is roughly 33 percent.

However, those numbers don’t paint a complete picture. Over the past few years there has been increasing interest in “sober curiosity.” In this movement, people abstain from drinking alcohol from time to time rather than abstaining permanently.

Now, we tend to associate the month of January with sobriety, either permanent or temporary. Clearly, however, October is also a month where people choose to not imbibe.

The Sober Guest Experience

The following should go without saying but let’s cover it anyway. Some sober people do, in fact, spend time in bars and nightclubs.

Just as that should go without saying, so should this: Your sober guests deserve every bit as great an experience as guests who are drinking alcohol.

Moreover, sober guests deserve a guest experience free of discomfort or isolation. In short, you should seamlessly provide the same level of service at the bar to sober guests as those who enjoy alcohol.

No, it’s not enough to menu water, sugary sodas, lemonade, and tea. Sober guests should be comfortable coming to your bar. Like guests who consume alcohol, sober guests should be able to order a drink that doesn’t make them feel different or singled out.

So, put quality non-alcohol beers on your menu. Create a number of signature zero-proof cocktails. Serve both with the same attention to detail as presentation as their full-alcohol counterparts.

“I’m a professional, I want to create,” says Paul Mathew, founder of alcohol-free aperitif brand Everleaf and Bar Hacks guest. “I want to do something I’m proud of.”

Approach your alcohol-free program the same way as Mathew, a bartender and operator himself. Be professional, be creative, and be mindful of your sober guests’ experience.

Episode 28 with Tim Rita

Lyre’s Spirits crafts alcohol-free spirits that masterfully mimic their full-proof counterparts. Host David Klemt sits down with Lyre’s brand ambassador, bartender, and buddy Tim Rita to chat about the brand. In this episode you’ll learn about one of the fastest-growing brands in one of the fastest-growing beverage categories. For the alcohol-free Mai Tai mentioned on the podcast, click here.

Listen now.

Episode 31 with Ted Fleming

Ted Fleming, entrepreneur and CEO and founder of Partake Brewing, stops by the Bar Hacks podcast to talk with host David Klemt. The two discuss the founding of Partake Brewing and the importance and growth of the non-alcohol beer category. Also, how operators can succeed with non-alc, advice for entrepreneurs, and more. Visit the Partake Brewing website to learn more. Connect with Partake on InstagramTwitter and Facebook.

Click here to listen.

Episode 81 with Paul Mathew

Paul Mathew, bartender, bar owner, and founder of Everleaf, sits down with Bar Hacks podcast co-host David Klemt. In this fun and informative episode, Paul shares his journey through bartending and bar ownership, and his entry into the drinks business. Non-alcoholic aperitif brand Everleaf is the culmination of Paul’s many years as a conservationist botanist, knowledge of plants, and nearly 30 years in the bar business.

The Everleaf portfolio consists of three unique expressions and a new RTD line. Shortly, Everleaf will begin distribution throughout the United States, and there are plans for Canada and Australia in the future. To learn more, vist the Everleaf website and follow Everleaf on Instagram and Facebook.

Listen to this episode here.

Image: Jia Jia Shum on Unsplash

by David Klemt David Klemt No Comments

Pumpkin Spice Season Descends Upon Us

Pumpkin Spice Season Descends Upon Us

by David Klemt

Jack o' lantern and smoke

Once again, the unstoppable march of the spooky season is upon us, bringing with it a frightening assortment of pumpkin spice items and expectations.

In the blink of an eye, hordes will descend on your restaurant or bar. “Pumpkin spiiiiiice,” they’ll croak.

Okay, so that’s overly dramatic. For the most part, pumpkin spice season is anything but scary. And really, very few people will transform into singularly focused pumpkin spice zombies.

However, fall is nearly here. So, you do need to finalize your fall/autumn menu. Beginning in September, that really does mean considering offering at least one pumpkin spice LTO item.

Interestingly, though, pumpkin spice may not deserve its perception as the flavor of fall. According to Datassential, there are ten flavors that index high enough to give pumpkin spice a challenge for the fall throne.

What are they? Well, it just so happens that Datassential has those answers, along with a bit of useful advice.

Lord of the LTO

Recently, Datassential released “Food Industry Trend Report: 2022 Pumpkin Spice Season.” As the research firm points out, pumpkin spice seems to be encroaching on summer more each year.

How far away are we, I wonder, from pumpkin spice claiming summer for itself? Will we be subjected to pumpkin spice dry rubs at summer barbecues? Is some intrepid operator going to create a pumpkin spice lemonade?

Those terrifying questons aside, pumpkin spice season coming earlier means more opportunities to benefit from LTOs. Just as it seems that pumpkin spice is descending upon us earlier and earlier, it also seems to dominate the LTO space.

In fact, per Datassential research, major chains executed 174 pumpkin spice LTOs. Now, that’s still with a five-percent drop in menuing for pumpkin space over the past 12 months. Further, that number doesn’t include small, regional chains and independents who also launched pumpkin spice LTOs.

Of course, there are also other fall flavors that deserve a place on operators’ menus. And they’re perfectly cromulent as LTO drivers.

Fall Flavor Favorites

To inspire operators to create LTOs that entice consumers this fall, Datassential has identitied ten flavors on which to focus. Helpfully, they separate them into two main categories.

Top five sweet fall flavors:

  • Vietnamese cinnamon
  • Spicy ginger
  • Allspice
  • Eggnog
  • Pumpkin pie

Top five savory flavors:

  • Coconut milk
  • “Oktoberfest”
  • Mustard cream
  • Turkey gravy
  • Cranberry sauce

Personally, I can see operators and their teams needing to get creative to leverage mustard cream and turkey gravy. Interestingly, Datassential suggests a few flavors not on either list above.

According to their report, Datassential expects apple and blood orange to be popular for LTOs this year. According to the firm, apple was popular last year. When it comes to blood orange, Datassential says 38 percent of consumers like or love the flavor.

Whichever flavors you choose, Datassential has the following advice, which we co-sign: Ensure your LTOs are fresh; make sure they’re easy and quick to make; and don’t discount them. In fact, you should create premium LTOs that come with a premium price.

Image: Colton Sturgeon on Unsplash

by David Klemt David Klemt No Comments

Are You Ready for Oktoberfest 2022?

Are You Ready for Oktoberfest 2022?

by David Klemt

Glass of Augustiner beer

Oktoberfest, one of the single best beer events and promotions operators can program for, kicks off on September 17 and goes through October 3.

Impressively, this year represents the 187th Oktoberfest. Of course, this would be the 189th Oktoberfest if Covid-19 hadn’t forced Munich to hit pause on the celebration.

At noon Central European Summer Time, Orktoberfest will tap the first keg. Then, Munich’s Lord Mayor Dieter Reiter will declare, “O’Zapft is!” The Bavarian phrase translates to, “It is tapped!” (For you linguistics nerds out there, the phrase is, “Es ist angezapft!” in German.)

In America, that means Oktoberfest will kick off at 1 AM HAST, 2 AM AKDT, 3 AM PT, 4 AM MT, 5 AM CT, 6 AM ET or 7 AM AST.

For Canada, those times are 3 AM PT, 4 AM MT, 5 AM CT, 6 AM ET, 7:30 AM NT.

Clearly, that’s pretty early for most people to start drinking beer. But hey, if you’re in a market like Las Vegas there may be people who want to kick off Oktoberfest at your bar at 3:00 in the morning.

The Official Oktoberfest Breweries

You may have heard that there are rules about which breweries can actually be at Oktoberfest. Well, that’s not a rumor.

To clarify, just six breweries in Munich can serve beer at this world-famous event. Those six breweries are:

  • Augustiner
  • Hacker-Pschorr
  • Hofbräu
  • Löwenbräu
  • Paulaner
  • Spaten

So, why does Oktoberfest limit the event to just these breweries? Essentially, this move is to ensure that this Munich-based event remains a Munich-based event.

Luckily, it’s not too difficult for operators to get their hands on Hacker-Pschorr, Hofbräu, Löwenbräu, and Spaten. Really, it just depends on the relationship an operator has with distributors the region in which they operate.

Oktoberfest Outside of Munich

Of course, an operator need not serve only the official Munich beers to celebrate Oktoberfest wherever they’re located.

Plenty of brewers outside of Munich brew seasonal Oktoberfest (or Octoberfest, as it were) beers. For example:

  • Bell’s
  • Brooklyn Brewery
  • Founders
  • Great Lakes
  • Jack’s Abby
  • Sam Adams
  • Sierra Nevada
  • Summit Brewing
  • Warsteiner

And when it comes to food programming, the Munich event serves some delicious bites. It should go without saying that yes, the following pair well with beer:

  • Roast chicken
  • Roast pork
  • Pounded, breaded thin cuts of meat (schnitzel)
  • Sausages
  • Brats
  • Pretzels
  • Tarte flambée (flammkuchen)
  • Potato pancakes (kartoffelpuffer)
  • German potato salad
  • German “cottage fries” or fried potatoes (bratkartoffeln)
  • Sauerkraut
  • German beer cheese spread (obatzda)
  • German red cabbage (rotkohl/blaukraut)

Truly, this is an amazing time of year. Just over two weeks of great beer and delicious comfort food.

To learn more about this annual celebration of beer, visit the official Oktoberfest website.

Image: Kurt Liebhaeuser on Unsplash

by David Klemt David Klemt No Comments

Get to Know Grenache and Garnacha

Get to Know Grenache and Garnacha

by David Klemt

Red wine on table at a restaurant

There aren’t as many wine holidays in September as there are in August but this month we celebrate International Grenache Day.

This year, International Grenacha Day falls on September 16, a Friday. That’s excellent for operators: You can lure guests in with a wine promotion to kick off their weekend.

Of course, it will help you and your front-of-house team to know about Grenache ahead of this holiday. After all, the best way to remove wine-timidation and upsell guests is by sharing interesting information.

To that end you’ll find pertinent information about Grenache that will help you and your team succeed with this red wine.

Grenache 101

Reiterating a crucial detail from above, Grenache is a red wine varietal. Additionally, it’s one of the most widely grown grapes in the world.

You’ll find vineyards growing Grenache in:

  • Spain
  • France
  • Italy
  • Australia
  • USA
  • Rumors indicate a presence in China as well.

Now, you may be more familiar with another name for this varietal: Garnacha. Interestingly, it’s also known as Garnatxa in Spain. As an aside, many experts believe that’s Grenache’s country of origin.

For the most part, Grenache is a still red. However, you can find rosé and sparkling bottles as well. Grenache (or Garnacha) also has a tendency to find its way into red wine blends. Most often this is to add body and sweeten a blend’s flavor profile. There’s also Grenache Blanc, and there are fortified wines that use Grenache for sweetness.

In short, Grenache’s defining characteristics are:

  • Medium body and acidity.
  • Medium to high ABV.
  • Lighter in color than some other reds.
  • Smoke, tobacco and herbal notes in Old World versions.
  • Candied fruit, strawberry, raspberry, and black cherry in New World versions.
  • Some people detect a note of blood orange.

Succeeding with Grenache

Now, you and I both know that it won’t be enough to just throw some Grenache or Garnacha on your menu. You’ll have to make more of an effort than than.

However, it is wise to add or otherwise bottles to your menu. Equally as smart is creating a specialty LTO menu with three to four Grenache wines by the glass. Of course, bottle purchase prices should be listed as well.

With your by-the-glass and bottle LTO done, you can move to food. As you know, guests love a pairing, particularly with wine.

Below are some of the best Grenache and Garnacha food pairings:

  • Grilled meats
  • Roasted potatoes
  • Roasted vegetables
  • Garlic and herb French fries
  • Spicy dishes
  • Goat, Emmental, Camembert, Gruyère, and Colby Jack cheeses
  • Pastas in a red sauce with cheese

So, this is an excellent holiday to wow with barbecue foods or hearty Italian dishes. Oh, and never forget the cheese on a wine holiday.

Happy International Grenache Day!

Image: Helena Lopes on Unsplash

by David Klemt David Klemt No Comments

6 Bar Hacks Bourbon Episodes

6 Bar Hacks Bourbon Episodes

by David Klemt

Gold microphone and laptop

We have the honor of speaking with some of the best and most engaging people in the hospitality, foodservice, and drinks industries on the Bar Hacks podcast.

Several of our amazing guests have come on to talk about one of our favorite spirits: bourbon. To celebrate National Bourbon Heritage Month we’ve rounded up most bourbon-focused Bar Hacks episodes.

Cheers!

Episode 25

One of our favorite people in the industry—and in life in general—popped by to speak with Bar Hacks. Megan Breier is one of the most engaging, entertaining and knowledgeable educators in the hospitality and spirits industries.

In this episode, Megan explains what sets Maker’s Mark apart from other bourbons, some of the amazing activations she’s executed, Private Selection, Maker’s 101, Margie Samuels’ contributions to the brand and industry, and more. Listen now!

Episode 28

Lyre’s Spirits crafts alcohol-free spirits that masterfully mimic their full-proof counterparts. Bar Hacks co-host David Klemt sits down with Lyre’s brand ambassador, bartender and buddy Tim Rita to chat about the brand.

On episode 28 you’ll learn about one of the fastest-growing brands in one of the fastest-growing beverage categories. How is an alcohol-free brand relevant on World Whisky Day? Lyre’s makes American Malt, a zero-proof take on bourbon.

Episode 32

One of the most iconic bourbon producers is undoubtedly Woodford Reserve. So, when we were given the opportunity to speak with Woodford Reserve brand ambassador Michael Toscano we leapt at the chance.

Michael stops by to talk about the Kentucky Derby, crafting the perfect Mint Julep, maximizing the operator-brand-rep relationship, and more. Check it out now!

Episode 39

Anthony “Terry” Bohlinger, national brand ambassador for new William Grant & Sons whiskey brand Fistful of Bourbon, drops by Bar Hacks. Terry talks about launching a brand during a pandemic, representing an irreverent brand that doesn’t take itself too seriously, the hilarious videos Fistful of Bourbon created to introduce the brand, lessons learned during his journey in hospitality, and more. Listen here!

Episode 52

Lynn House, national spirits specialist and portfolio mixologist for Heaven Hill, drops by Bar Hacks to speak with host David Klemt about the second annual Old Fashioned Week.

Lynn and David also discuss bourbon, rye, hospitality, building balanced cocktails, and how trust plays a role in educating guests so you and your team can introduce them to new drinks and experiences. Listen now!

Episode 59

Whiskey expert, spirits judge, and sommelier Theo Rutherford stops by the Bar Hacks podcast to talk about Bib & Tucker Small Batch Bourbon, a prominent addition to the Deutsch Family of wine and spirits. Rutherford shares the Bib & Tucker brand story, what sets the brand apart from other bourbons, and why the 6 Year expression appeals to all categories of whiskey drinkers. He also shares tips for tasting bourbon, including how easily Bib & Tucker wins over non-whiskey drinkers.

Listen now to learn why Theo wants you to smell everything and stop swirling your whiskey at tastings.

Image: Seej Nguyen on Pexels

by David Klemt David Klemt No Comments

KRG Hospitality’s Top Bourbon Articles

KRG Hospitality’s Top Bourbon Articles

by David Klemt

Glass of bourbon whiskey next to fire

To inspire and help you program for National Bourbon Heritage Month, enjoy this roundup of our top bourbon articles.

For bourbon lovers specifically and those who appreciate whiskey in general, this is an exciting month. You can leverage that excitement throughout the month of September.

From limited time offers to pour specials and offering guests to try new bottles, National Bourbon Heritage Month is perfect for becoming a person’s go-to bourbon bar. Our resources below will help you achieve that status.

Cheers!

9 Bottles for Bourbon Heritage Month

Nine awesome bottles in three separate pricing categories. Here you’ll find bottles that retail for less than $25, several under $100, and a few that cost up to $150. Click here to read.

The 30 Days of Bourbon Challenge

In 2011, bourbon devotee and advocate Patrick Garrett founded Bourbon & Banter “to spread the Bourbon Gospel.” One way they accomplish this mission is through 30 Days of Bourbon. This challenge is simple but intriguing: Try a different bourbon every day in September. Click here to learn more.

National Bourbon Day: 2022 Trends

The history and heritage of bourbon is important. As America’s native spirit, bourbon’s history is particularly important to the nation. However, innovation and trends are crucial to the future of bourbon. In this article we examine four important 2022 bourbon trends. Click here to read.

7 Whiskeys for National Bourbon Day

Before we celebrate National Bourbon Heritage Month each year we celebrate National Bourbon Day. It’s always fun to see what new and exciting bottles are available, like these seven bottles from 2021. Click here.

8 Bottles for Bourbon Day

Of course, we’re celebrating National Bourbon Heritage Month 2022 this year. So, here are eight bottles worth checking out and adding to your inventory. Click here to review these bottles.

8 Bourbon Cocktails You Need to Know

Contrary to what some purists will tell you (whether you ask them or not), bourbon is great in a cocktail. From the ubiqutious Old Fashioned to the modern classic Billionaire, this article dives into eight bourbon cocktails you and your bar team need to know. And, of course, they’re perfect for National Bourbon Heritage Month limited time only menu. Click here to learn more.

7 Great Books About Bourbon

Sure, it’s awesome to enjoy a bourbon with friends. But what about pouring a dram of your favorite bourbon while reading about bourbon? Grab one or more of these books, pair them with a beautiful bourbon, and start expanding your whiskey knowledge today. Click here for our book recommendations.

Rabbit Hole Resources: Bourbon 101

When it comes to learning about a particular spirit, those producing them tend to know the most. So, seeking education straight from the source is a smart move. Rabbit Hole is creating, curating, and growing free bourbon resources. Have a question? They’ve got the answers, and then some. Click here.

Image: Thomas Park on Unsplash

by David Klemt David Klemt No Comments

5 Books to Read this Month: September 2022

5 Books to Read this Month: September 2022

by David Klemt

Flipping through an open book

This month’s engaging and informative book selections will help you develop next-level leadership skills and dial in your drink menu.

To review August’s book recommendations, click here.

Let’s jump in!

Your Restaurant Culture Sucks!: Stop surviving. Start thriving. Escape mediocrity

Donald Burns, the Restaurant Coach and friend of KRG Hospitality, completes his Your Restaurant Sucks! trilogy. For the third book in the self-improvement and hospitality industry leadership series, Burns tackles culture.

In Your Restaurant Culture Sucks!, Burns helps owners, operators, and leadership team members understand the importance of workplace and company culture. Instead of complaining that “nobody wants to work anymore,” look inside and find out why perhaps nobody wants to work for you. That kind of honesty helps implement real change, change that sets you apart and improves recruitment, hiring, and retention.

“All restaurants can buy from the same vendors and hire from the same labor pool. What separates the good, from the great to the outstanding is culture!”

Subtract

Sometimes changing our outlook and improving our leadership skills is about streamlining.

“We pile on ‘to-dos’ but don’t consider ‘stop-doings.’ We create incentives for good behavior, but don’t get rid of obstacles to it. We collect new-and-improved ideas, but don’t prune the outdated ones. Every day, across challenges big and small, we neglect a basic way to make things better: we don’t subtract.”

With Subtract, Leidy Klotz explains how changing how we approach solutions can be life changing. Maybe we need to stop adding and start subtracting to improve our strategies.

Cure: New Orleans Drinks and How to Mix ’Em from the Award-Winning Bar

If you travel to New Orleans and you’re in this industry, you probably make sure to include Cure on your itinerary. For more than a decade this 2018 James Beard Award winner (Outstanding Bar Program) has been integral to the city’s craft cocktail scene.

Whether you’re after a deceptively simple beer and shot or a cocktail made with a rare, allocated bourbon, Cure is there to elevate your French Quarter visit. And soon you’ll be able to bring Cure home with you, and to your restaurant or bar as well. Available now for preorder, Cure includes 100 cocktail recipes that tell the tale of NOLA from past, present, and future.

Craft Beer Design: The Design, Illustration and Branding of Contemporary Breweries

Anyone who pauses to consider beer can design knows that it’s becoming nearly as important as the liquid. With thousands of breweries all over the US alone, how does a brewer stand out? How does a small, independent craft brewer grab a potential new customer’s attention in a sea of options? In part, through their can designs. Of course the beer itself is crucial and the most important element. However, a consumer has to be motivated to try a beer before they learn how good it tastes.

Craft Beer Design dives deep into craft beer design, featuring real-world examples and interviews with the designers themselves.

Think Again: The Power of Knowing What You Don’t Know

Curiosity keeps us learning. The pursuit of knowledge keeps us sharp. Learning helps us improve ourselves, our leadership, and our operations. The belief that we’ve learned all there is to know, however, prevents us from learning to our own detriment.

Much like Subtract teaches us how to remove rather than add, Think Again proposes a new approach: unlearning and rethinking. Why do we get defensive when we’re wrong? Why are we so afraid of challenges to long-held beliefs? Admitting when we’re wrong and seeking facts is a strength, not a weakness.

Image: Mikołaj on Unsplash

by David Klemt David Klemt No Comments

Stand Out with Weird Holidays: Sept. 2022

Stand Out with Weird Holidays: September 2022

by David Klemt

Stay Weird neon sign with purple background

Want to stand out from from other restaurants and bars in your area? Then commit to keeping it weird.

Several “holidays” are set against every date on the calendar, and September is no exception. These holidays range from mainstream to “weird.”

Pay attention to the latter to raise eyebrows, carve out a niche for your restaurant or bar, and attract more guests. Why do what everyone else is already doing?

Of course, you shouldn’t try to celebrate every holiday, weird or otherwise. And this month’s list in no way includes every odd holiday.

Focus on the days that are authentic to your brand; resonate with your guests; and help you grab attention on social media.

For August’s list, click here.

September 5: Be Late for Something Day

You know what’s a great reason to be late from something? Enjoying an awesome meal or some great drinks with friends. Your bar or restaurant can provide that awesome meal and great drinks.

September 6: National Read a Book Day

As you know if you’ve been visiting KRG Hospitality throughout the week or subscribe to our newsletter, we love recommending good books. Cookbooks, cocktail books, hospitality industry history books, leadership books… We’re all about learning.

This is an excellent day to promote swapping books, recommending books, sharing books, etc.

September 8: National Ampersand Day

If there was ever a day that demands food/and or drink combos, it’s National Ampersand Day. For example, this is the perfect bar holiday to create a beer and shot limited-time offer menu.

September 13: National Positive Thinking Day

Restaurants and bars are the cornerstsones of their communities. One way operators and their teams can support their community is by ensuring they provide a positive experience.

On this day, encourage your community to stop in for a bite, a drink, a chat, and an overall happy, healthy time.

September 14: National Eat a Hoagie Day

No, hoagies aren’t weird…in Philadelphia. Everywhere else, it can sometimes be a “weird” thing to call a submarine sandwich. At any rate, guess what food you should create an LTO around on this holiday.

September 17: National Monte Cristo Day

You don’t have to agree with me, but this weird sandwich is my favorite. Sure, burgers are cool. But have you ever dipped a ham’n’cheese or turkey’n’cheese in egg, fried it, then dusted it with powdered sugar? Even weirder, have you used corn flakes as breading and then fried it? Put a few Monte Cristos on your menu to celebrate this glorious sandwich holiday.

September 22: Car Free Day

This one’s pretty simple: Encourage and incentivize your guests to use any mode of travel that isn’t a car/truck/SUV to come to your restaurant or bar. I, for one, will be opting for my motorcycle, which I don’t need to mention here but I’m going to anyway because I love it.

September 24: Innergize Day

First, a disclaimer: This isn’t a day celebrating a “performance” drink brand. Rather, Innergize Day is about relaxing and recouping. I’m sure you can see where your restaurant, bar or hotel fits in with this holiday.

September 25: National One-hit Wonder Day

This one’s simple: Commit to playing only one-hit wonders. People love nostalgia, particularly when it comes to music. Either create a playlist or hire a DJ, and if you’re feeling creative, put some themed drinks on your menu.

September 27: National Crush a Can Day

You don’t have to encourage your guests to literally crush cans to celebrate this day. Really, this is a great way to make people aware of your craft beers, RTDs, canned wines, and other canned beverages on your menu.

Image: Dan Parlante on Unsplash

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